| Item Number |
Description |
| 4003 |
The A-B-C's Of Parliamentary Procedures
Published by Channing L. Bete
This illustrated booklet covers all you need to know about running meetings according to Robert�s Rules of Order. It�s the perfect resource for association boards and managers! 15 pages
|
| 4086 |
Aging In Place
The Development of Naturally Occurring Retirement Communities
Ellen Hirsch de Haan, Esq.
This important new work calls attention to a relatively new phenomenon in America�the rapidly expanding
population of aging citizens. The report discusses how community associations can prepare or adapt to
residents� changing needs. Specific case examples are given and a final chapter outlines available
public resources. 1998, 33 pages.
|
| 6023 |
Asphalt Pavement Maintenance and Repair
A Guide to Specifying and Obtaining Services by Contract
Published by the Property Management Association
This guide not only tells you what to do to repair your asphalt surfaces, it also gives lots of tips for
maintaining them. Covers typical problems and solutions in dealing with paving consultants and contractors.
Also contains information on patching materials, coatings, crack fillers and even provides sample repair
specifications. 1996. 31 pages.
|
| 6058 |
Basic Parliamentary Procedure Workbook
Fifth Edition
Joyce L. Stephens
A valuable how-to manual on parliamentary procedure. Learn all about decorum, how to write a resolution, meeting minutes, proper language for presiding officers, completing action on a motions, and, most of all, common errors to avoid! 1994, 128 pages.
|
| 4084 |
Be Reasonable!
How Community Associations Can Enforce Rules Without Antagonizing Residents, Going to Court or Starting World War III
Kenneth M. Budd
Here�s how to write and enforce rules that won�t get your association in trouble and won�t cause residents to hold recall elections. It�s a new compendium of expert opinions from over 30 leading community association attorneys, managers and directors combined with information from CAI�s award-winning magazine Common Ground. Includes analysis and discussion of court cases and real-life controversies as well as practical tips for writing reasonable rules from pets to parking. 1998, 87 pages.
|
| 1005 |
Community Association Leadership
A Guide For Volunteers
Revised Edition
Edited by Anne M. Calmes
Another CAI best seller! It will help you accomplish two goals necessary in any association: 1) Attract more residents into association volunteer work and 2) Enable them to perform better through a thorough understanding of committee work and the volunteer�s role. 35 pages.
|
| 4040 |
Community Associations And The Environment
Edited by Kenneth M. Budd
Making your community association more environmentally conscious can actually save you money! What can you do? How are other associations meeting this challenge? This important compilation of authoritative articles from Common Ground explains in detail innovative programs of recycling, energy and water conservation, landscaping and reduction of air pollution. 1993, 112 pages.
|
| 6081 |
Community First!
Emerging Visions Reshaping America�s Condominium and Homeowner Associations
Edited by Bill Overton, PCAM
Associations that focus only on rules enforcement and technical management issues are missing the big picture. People and service must come first. This ground-breaking new book gives perspectives on reorienting associations toward a higher mission�enhancement of a sense of community. Some of the industry�s most respected leaders and visionaries describe how the �building community� concept can be adopted and put into practice by developers, lawyers, community association managers, homeowners, public officials, and others. 1998
|
| 4085 |
Conducting Meetings
A Guide to Running Productive Community Association Board Meetings
Edited by MJ Keatts
Are your board meetings running too long and getting off track? Learn from these tried-and-true examples of how to run truly productive community association meetings. Parliamentary procedure is vital for a smooth-running meeting, and inside this useful new manual you�ll find an outline of Robert�s Rules of Order that�s perfectly tailored for association meetings. 1998, 66 pages.
|
| 1011 |
Dealing With Renters
A Guide for Nonresident Owners and Associations
Edited by David Felber
Not just great advice on integrating tenants, but also how to spot trouble before it begins. Topics include communicating with tenants, restrictions on leasing, owner obligations, tenant rights, state law and agency regulation, federal anti-discrimination laws, plus a collection of legal decisions of the past decade. Also provided are samples of welcome letters, lease addenda, rental information forms, renewal letters and approval letters. 92 pages.
|
| 810-1 |
GAP Report #1 - Association Management
Revised Edition
Community Associations Institute
The absolutely indispensable reference guide for everyone�whether you�re new to the field or an experienced officer, director or committee member. This ready reference fully explains various management options and what�s expected of a manager, and provides helpful tips on how to get optimum performance from your manager. Also contains two useful case studies. This is one you�ll keep in your desk drawer and refer to time and time again. 1998
|
| 1006 |
Writing and Enforcing Parking Rules For Community Associations
Community Associations Institute
It seems simple yet it becomes a headache for many associations. This book can help you solve any parking problem with plenty of sample rules, provisions, agreements, and letters to residents and even violation notices. Plus expert advice on how to overcome one of the biggest hurdles in parking�communicating with the residents. 1987, 31 pages.
|
| 810-2 |
GAP Report #2 - Architectural Control: Design Review
Fourth Edition
Byron R. Hanke and Thomas S. Kenny
Enhance the aesthetics of your community with this how-to guide to improving your architectural review process. Contains policy considerations, architectural review criteria and enforcement advice, and even suggests a design committee program. Also included: sample design guidelines to help you develop or update your own association manual. 1998
|
| 810-3 |
GAP Report #3 - Transition from Developer Control
Third Edition
Amanda G. Hyatt
You�ll want this report at your side as you go through this most critical phase in your community�s evolution! Make this transition the right way and you�ll avoid dissent in the community�more importantly, those expensive legal problems! Also contains tips on how to develop leaders within the association, draft legal documents and create effective and productive committees. 1998
|
| 810-4 |
GAP Report #4 - Community Association Insurance
Fourth Edition
Cllifford J. Treese, CPCU, ARM and Katharine Rosenberry
What are your community�s insurance obligations? How much insurance do you need? What types of coverage are available? What is the difference between subrogation and transfer of recovery rights? Whether you need to determine if your association has the proper coverage for today or are already considering new options this report will help you through the process. 1997
|
| 810-5 |
GAP Report #5 - Assessment Collection: Legal Remedies
Thomas J. Hindman, Esq.
It�s not only important to do things right, you�ve also got to make sure you�re doing them legally. This report outlines legal options for collecting assessments to enhance your ability to collect fees in a timely manner. You�ll learn foreclosure procedures, how to impose a lien and how the Fair Debt Collection Practices Act affects your assessment collection. The Appendix features sample collection and delinquency letters plus a sample Collection Resolution for your Board of Directors. 1992
|
| 810-6 |
GAP Report #6 - Property Taxes and Homeowner Associations
Third Edition
George R. Grasser
If your association holds title to common areas and facilities there�s a possibility they may be taxed twice. You may be surprised to learn that small mistakes in the original subdivision process can go unnoticed for years! Here�s what you and your tax accountant can do about it. Your lawyers may have interest in this, too. 1995
|
| 810-7 |
GAP Report #7 - Drafting Association Rules
Third Edition
Gurdon H. Buck
Nothing can cause ill will within the community like unclear, unfocused rules. This report will not only help ensure that your rules are easily obeyed and enforceable, it will also provide input for rules you may have overlooked. Covers the legal basis for rule making, offers guidelines, and contains an Appendix with sample community association rules that cover practically everything from rubbish to the swimming pool. 1996
|
| 810-8 |
GAP Report #8 - Choosing a Management Company
Fourth Edition
Michael E. Packard, PCAM, CPM
This will help you through what is often a tricky process. Contains criteria for selecting a company as well as useful tips on bid specifications, identification of potential candidates, requests for proposals, onsite meetings, the interview process and analysis of proposals. Also offers a section on working with your management company. 1998
|
| 810-9 |
GAP Report #9 - Bid Specifications and Contract Negotiations
Third Edition
Stephen R. Bupp, CMCA, AMS, PCAM
How can you be sure that the repairs or maintenance of your common areas will go smoothly? It depends on how well you do your bid specs and negotiations. This guide will show you how. It contains a 27-point Specifications Chart, a checklist that will prevent you from overlooking any aspect of the project. Includes adaptable samples of specs for a repainting project plus a bid for a preventive maintenance contract. 1997
|
| 810-10 |
GAP Report #10 - Collecting Assessments: An Operational Guide
Fourth Edition
Community Associations Institute
Here�s how you can set up a payment system that works! Contains helpful suggestions for remittance systems including the use of payment coupon books. Also includes a section on procedures and hints for collecting delinquent payments. An Appendix offers up-to-date ideas on easing the collection process. 1996
|
| 810-11 |
GAP Report #11 - Grounds Maintenance for the Community Association
Second Edition
Bette Weseman, PCAM
Improve your community property values with a better grounds maintenance system! Contains the pros and cons of in-house vs. outside contracting. Helpful advice on establishing landscape maintenance projects, including common lawn care problems and how to hire the right tree care professional. 1996
|
| 810-12 |
GAP Report #12 - Selecting the Landscape Maintenance Coordinator
Fourth Edition
James B. Cranford, AMS, PCAM
This truly comprehensive guide covers it all�drafting of specifications, performance criteria, warranties and guarantees, maintenance schedules, insurance requirements and even the subject of communication with resident property owners. Also includes advice on the �nitty gritties��bidding the contract, selecting the best bid, legal review, environmental concerns and contractor performance evaluation. You�ll also find useful sample specifications and warranties in the Appendix. 1996
|
| 810-13 |
GAP Report #13 - How to Select & Use Association Legal Counsel
Thomas J. Hindman, Esq. and Lynn S. Jordan, Esq.
The ever-increasing litigation in America today has made this one of our best sellers! Loaded with important advice on how to get the best out of your association attorney as well as what to consider when searching for a new one. Here�s help, too, for working out various fee structures and a five-part Appendix that includes a sample Request for Proposal, interview questions, evaluation criteria, billing statement plus the American Bar Association Model Rule of Professional Conduct. 1996
|
| 810-14 |
GAP Report #14 - Disaster Management for Community Associations
Third Edition
Community Associations Institute
Another best seller! Every wise association wants to be prepared�and to have this book at hand if and when disaster strikes. Contains the 16 major perils and their probability of occurrence and the seven P�s of successful disaster planning. This is an absolute must for your resource library. Some associations even order this report in quantity to distribute to all key people. Appendices contain a sample plan for emergency preparedness and a six-page outline to help you construct your own truly complete disaster plan. 1999
|
| 810-15 |
GAP Report #15 - Communications for Community Associations
Third Edition
Janice Phagan, PCAM
Give your association a leg up in this all-important area! Build a positive and powerful relationship with your homeowners through the hints and how to�s contained in this report. You�ll find constructive advice on publishing or improving your newsletter, your annual report, and your community or resident directory. Packed with other tips, too, on how to gather feedback from members, how to do effective questionnaires and surveys, and how to involve more members from the community. 1998
|
| 810-16 |
GAP Report #16 - Revitalizing Apathetic Communities
Third Edition
Carol Paul, PCAM
Want to revitalize that �sleepy� community? Get more participation in your programs? Get more cooperation for your projects? You�ll find valuable hints and suggestions in this report. Covers goal setting, creating and maintaining enthusiasm, recruiting volunteers, forming committees and improving your communications with residents. Appendix includes a board burnout test, tips on dealing with apathetic board members, advice for new board members, sample goal sheet and a committee meeting report. 1996
|
| 810-17 |
GAP Report #17 - Enhancing Outdoor Spaces for Community Associations
Second Edition
Douglas M. Kleine, PCAM
Improving the look of common areas can increase property values and raise the satisfaction of residents. Why not take a look at the possibilities of doing this? Should you use a consultant? How would you get input and ideas from residents? When is the best time to improve? How would you organize the effort? You�ll find the answers to all these questions and more in this useful report. 1995
|
| 810-18 |
GAP Report #18 - The Role of the Association Secretary
Second Edition
Anita Hagerty Schenk, PCAM and P. Michael Nagle, Esq.
A must have for all association or corporation secretaries. Chock full of advice on every aspect of the work of corporate secretaries, recording secretaries, and corresponding secretaries. Covers such subjects as meeting preparation, maintaining lists, how to establish an effective filing system and how long to keep documents. It also answers many legal questions you may have. Includes samples of agendas, minutes and forms. 1996
|
| 810-19 |
GAP Report #19 - Selecting an On-site Manager
Second Edition
Thomas Burgess
Has your association grown large enough to consider hiring a full-time manager? How should you go about finding a good one? You�ll find answers to both of these questions in this report. A valuable resource for determining job criteria, finding and screening candidates, as well as investigating leading candidates. Appendices also include a sample Employment Agreement and the CAI Professional Manager Code of Ethics. 1996
|
| 810-20 |
GAP Report #20 - Conflicts of Interest
Second Edition
Tonia C. Sellers and Jay S. Lazega
You may be surprised by what conflicts of interest can arise within associations these days and what the legal consequences can be. Avoid embarrassing problems with a copy of this report. Covered are fiduciary duty obligations, conduct of the directors, managerial conflicts, ethics policies, board conflicts and a host of other topics. Also contains six useful Appendix items. 1996
|
| 810-21 |
GAP Report #21 - Guide to Annual Meetings, Special Meetings & Elections
Second Edition
P. Michael Nagle, Esq.
Are your meetings too long? Not well attended? Organized properly? This best-seller written by a leading association attorney can help! Covers such items as how to obtain a quorum, suggestions for conducting meetings, parliamentary procedures, plus two detailed chapters on organizing and implementing elections. A useful Appendix offers a great checklist of election procedures. 1997
|
| 810-22 |
GAP Report #22 - The Role of the Association Treasurer
Second Edition
Howard A. Goldklang, CPA, MBA
The definitive guide for this pivotal position�helpful to all treasurers and all board members. Outlines in detail the duties of the treasurer and offers advice on most types of letters, reports and tax documents that treasurers are required to produce. Also contains suggestions for working with the board and residents, including tips on dealing with delinquencies and record retention. 1996
|
| 810-23 |
GAP Report #23 - The Role of the Association President
Second Edition
Robert T. Dennistoun
Useful both to newly elected presidents and anyone who now holds the title. Defines the dual role of the president and offers invaluable advice and suggestions on the president�s relationships with the board, other association officers and the residents. Helps to develop goals, set priorities and to communicate them to the various constituencies. Also contains tips on governance topics such as using committees effectively, long-range goal planning and promoting volunteerism and cooperation within the community. 1996
|
| 810-24 |
GAP Report #24 - A Complete Guide to Reserve Funding & Reserve Investment Strategies
Third Edition
Edited by Mitchell H. Frumkin, P.E., P.P., RS, MBA and Christopher J. Juall
About 20 states now require a reserve fund, and even if yours doesn�t, you probably need one! But how do you convince residents that this is in their best interest? You�ll find the six convincing reasons right in this publication. You�ll also find help in setting up and implementing your fund. Finally, there�s a whole chapter on investing reserve fund monies, investment policies, investment options and reasons for considering each. Everyone on your financial committee should have one! 1998
|
| 810-25 |
GAP Report #25 - Community Association Risk Management
Third Edition
Clifford J. Treese, CPCU, ARM
Is your association practicing risk management? It should be, and this is the perfect guide to take you through the process. It will help you identify exposures to loss, examine various techniques and select the best ones for your association. It also offers valuable advice on the best ways to implement your chosen techniques and how to monitor your program. Essential for setting up a new risk management program, it also provides guidance for updating your existing program. 1998
|
| 810-26 |
GAP Report #26 - Alternative Dispute Resolution & Consensus Building for Community Associations
Second Edition
Mary Avgerinos
Lengthy and costly legal battles are one of the worst things that can happen to an association. Well, this best seller can do a lot to keep you out of the courtroom! You�ll learn techniques for avoiding disputes as well as managing them when they come up. Also includes invaluable advice on the negotiation, mediation and arbitration of conflicts, plus how you can build consensus to support your point of view. A large Appendix provides samples of many useful letters, documents and agreements. These days, no association library should be without it! 1997
|
| 4002 |
The Homebuyer And The Community Association
Booklets and Pamphlets for Handouts
Community Associations Institute
A great sales tool! Explains how community associations operate and the mutual obligations of owners and the association. Hand these out to prospective homebuyers. 14 pages.
|
| 4001 |
The Homeowner And The Community Association
Booklets and Pamphlets for Handouts
Community Associations Institute
Everything the individual homeowner should know about life in the association. What roles can members play in governance? An educated homeowner is the best resident, so give them a little education. 22 pages.
|
| 1007 |
Pet Peeves (And What To Do About Them)
M. Edward Burns, Jr., Esq.
What is your association�s real power to regulate pets? What about local ordinances? This book will help you create enforceable rules beginning with the use of proper and lawful language. Covers the impact of the Fair Housing Act, the levying of fines, how to approach rules violators, and how to gain compliance from pet owners. Also contains an article from Common Ground and an Appendix of selected court cases. 1997, 26 pages.
|
| 6014 |
Pest Control
A Guide to Specifying and Obtaining Services by Contract
Published by the Property Management Association
Covers the eradication and control of a long list of common pests both outside and indoors: small animals, birds, rodents, bats, wood-destroyers, cockroaches, ants, spiders, ticks, fleas, bees and wasps. Also includes valuable advice on inspection, maintenance, prevention, emergencies, tenant cooperation and sources of assistance. 1985. 24 pages.
|
| 1014 |
Resolving Association Disputes
Edited by Vivian G. Walker, Ph.D
Avoid costly litigation by finding more affordable alternate resolutions to association disputes. This popular book not only advises you on how to resolve disputes internally but also how and where to seek outside help, how to set up procedures for hearing of grievances, how to work within due process and how to use mediation. 1991, 41 pages.
|
| 6008 |
Roofing
A Guide to Specifying and Obtaining Services by Contract
Published by the Property Management Association
An often-overlooked item until it�s too late. This manual will make you truly roof-conscious! Covers possible problems in design, inspections, repair and replacement, finding a roofing consultant and dealing with a roofing contractor. Appendices include a sample roof inspection form and roofing guarantee. 1990. 24 pages
|
| 4082 |
"So Now You're On Board"
Audiocassette
Developed under the direction of W. Donald Sally
Specially produced for newly elected board members of condominium, cooperative or homeowner associations. This cassette will get you up to speed fast and help you make a positive impact on your community. Emphasis on �how-to�s� of leadership, communications, dealing with committees, assessments and developer relations. 60 minutes.
|
| 1002 |
Strategies For Successful Enforcement Of Rules And Deed Restrictions
Revised Edition
F. Scott Jackson and David G. Baratti
Did you know that most problems are preventable in rules enforcement? This book outlines proven, user-friendly strategies for enforcing any rule. From children, pets, signs and assessments to termites and the education of new owners, this book covers it all! You�ll get tips on how to be fair and consistent and advice on who should play the role of �enforcer.� 1997, 23 pages.
|
| 6066 |
Trash Collection and Recycling
A Guide to Specifying and Obtaining Services by Contract
Published by the Property Management Association
This manual provides good advice for setting up a recycling plan that covers each type of material to be recycled. An excellent reference tool for making sure you�re fully aware of government regulations. Also includes valuable advice on how to contract for waste removal and recycling services. 1993. 46 pages.
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